A real place to ask for help.

Get in touch

withinmymeans.admin@gmail.com

Help with a report

Include your report reference, the approximate time you requested it, and a short description of the issue. If the email has not arrived, check spam or promotions first. Avoid submitting and paying again while an existing report is still processing.

Please do not email full card numbers, passwords, wallet keys, Social Security numbers, tax returns, or other sensitive documents. We will ask only for the details needed to investigate.

Payment questions

Card payments are authorized before research and charged only after a qualifying PDF report is accepted for email delivery. Failed reports release that authorization. Your bank controls how quickly a pending authorization disappears.

Bitcoin is prepaid. The checkout explains the risk before payment: it does not have the card authorization-and-release process, and a failed report does not trigger an automatic Bitcoin refund.

Corrections and privacy requests

For a calculation issue, tell us which calculator, the non-sensitive inputs, and the result you expected. For a report correction, include the relevant option and source if available. You can also contact the support address with questions about stored information or a deletion request. See our Privacy Notice for retention details.